User profile for user: Jazztrpt43
Jazztrpt43 Author
User level: Level 1
8 points

Mid 2011 Mac Mini running slow/lots of beachballs/hard drive searching&writing

I have a Mid 2011 Mac Mini that is running slower than a snail's pace. I'm getting frequent beachballs as I type this message. Boot time is very long, and the hard drive is often writing/searching/accessing for several minutes randomly throughout the day.


This seemed to start after I updated to El Capitan 10.11.6. I decided a couple weeks ago to reinstall OS X without doing a complete wipe. It didn't help the situation, so I then proceeded to install the latest beta of macOS 10.12 to see if that helped. Nope. I don't think I have a bad hard drive, either.


I've just run an EtreCheck and copied it below. Any ideas? I'd rather not have to run my computer to the Apple Store. Thanks!


EtreCheck version: 3.0.3 (307)

Report generated 2016-09-19 13:40:01

Download EtreCheck from https://etrecheck.com

Runtime 8:54

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing

Description:

Very slow performance, frequent beachballs for varying lengths of time, hard drive accessing/writing


Hardware Information: ⓘ

Mac mini (Mid 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac mini - model: Macmini5,2

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported


Video Information: ⓘ

AMD Radeon HD 6630M - VRAM: 256 MB

SyncMaster 1680 x 1050 @ 60 Hz


System Software: ⓘ

macOS 10.12 (16A313a) - Time since boot: about 2 hours


Disk Information: ⓘ

Hitachi HTS545050B9A302 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (57.03 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ

Seagate BUP BK

USB2.0 External Mass Storage Device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Lexar USB Flash Drive

Microsoft Microsoft Trackball Optical®

Apple Inc. Apple Keyboard

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper: ⓘ

Mac App Store and identified developers


Unknown Files: ⓘ

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l /Users/jazztrpt43/Library/Logs/CSConfigDotMacCert.log -u jazztrpt43@me.com -t SharedServices -s

One unknown file found. [Check files]


Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.microsoft.driver.MicrosoftMouse (8.2 - 2016-09-14) [Support]


/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns

[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2 - 2011-07-27) [Support]

[not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2 - 2011-07-27) [Support]


System Launch Agents: ⓘ

[loaded] com.apple.bluetooth.PacketLogger.plist (2016-08-19) [Support]

[not loaded] 8 Apple tasks

[loaded] 163 Apple tasks

[running] 99 Apple tasks


System Launch Daemons: ⓘ

[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]

[failed] com.apple.mobile.keybagd.plist (2016-08-05) [Support]

[not loaded] 41 Apple tasks

[loaded] 164 Apple tasks

[running] 99 Apple tasks


Launch Agents: ⓘ

[loaded] com.oracle.java.Java-Updater.plist (2013-05-06) [Support]


Launch Daemons: ⓘ

[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-09-07) [Support]

[not loaded] com.makemusic.finale.installer.cleanup.plist (2011-12-05) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-05-06) [Support]


User Launch Agents: ⓘ

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2012-03-05) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-07)


User Login Items: ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

MicrosoftMouseHelper Application (/Library/PreferencePanes/Microsoft Mouse.prefPane/Contents/Resources/MicrosoftMouseHelper.app)


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

QuickTime Plugin: 7.7.3 (2016-08-30)

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-18) Outdated! Update

Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-10-01) [Support]

JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-20) Check version


Safari Extensions: ⓘ

Facebook Cleaner - Sonny Fazio - http://sonstermedia.com (2013-05-03)

Ka-Block! - David Graham & Josh Peek - http://kablock.com (2016-08-27)


3rd Party Preference Panes: ⓘ

Flash Player (2016-06-28) [Support]

Flip4Mac WMV (2012-09-14) [Support]

Java (2016-07-20) [Support]

Microsoft Mouse (2012-03-05) [Support]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 442.22 GB

Destinations:

Eric [Local]

Total size: 1.00 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 1.00 TB < (Disk used 442.22 GB X 3)


Top Processes by CPU: ⓘ

5% kernel_task

3% Brother_MFC_7840W(2)

3% DrCleaner

3% WindowServer

2% launchservicesd


Top Processes by Memory: ⓘ

1.58 GB com.apple.WebKit.WebContent(7)

1.20 GB kernel_task

180 MB Safari

180 MB mdworker(6)

164 MB Finder


Virtual Memory Information: ⓘ

9.56 GB Free RAM

6.44 GB Used RAM (3.65 GB Cached)

0 B Swap Used


Diagnostics Information: ⓘ

Sep 19, 2016, 10:59:20 AM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-09-19-105920_[redacted].cras h

/System/Library/CoreServices/cloudphotosd.app/Contents/MacOS/cloudphotosd

Sep 19, 2016, 10:41:15 AM Self test - passed

Sep 19, 2016, 09:45:23 AM /Library/Logs/DiagnosticReports/Mail_2016-09-19-094523_[redacted].hang

/Applications/Mail.app/Contents/MacOS/Mail

Sep 18, 2016, 09:27:08 PM ~/Library/Logs/DiagnosticReports/com.apple.CloudPhotosConfiguration_2016-09-18- 212708_[redacted].crash

/System/Library/PrivateFrameworks/CloudPhotoServices.framework/Versions/A/Frame works/CloudPhotosConfigurationXPC.framework/Versions/A/XPCServices/com.apple.Clo udPhotosConfiguration.xpc/Contents/MacOS/com.apple.CloudPhotosConfiguration

Sep 18, 2016, 09:23:41 PM ~/Library/Logs/DiagnosticReports/World of Tanks Blitz_2016-09-18-212341_[redacted].crash

/Applications/World of Tanks Blitz.app/Contents/MacOS/World of Tanks Blitz

Sep 18, 2016, 08:11:28 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-09-18-201128_[redacted].cras h

Sep 17, 2016, 09:01:46 PM /Library/Logs/DiagnosticReports/iTunes_2016-09-17-210146_[redacted].hang

/Applications/iTunes.app/Contents/MacOS/iTunes

Mac mini

Posted on Sep 19, 2016 11:51 AM

Reply
7 replies
User profile for user: Carolyn Samit
Carolyn Samit
User level: Level 10
166,309 points

Sep 20, 2016 7:49 AM in response to Jazztrpt43

Start with uninstalling CleanMyMac > http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-3



And keep an eye on available disk space. From your report > Macintosh HD (disk0s2) / : 499.25 GB (57.03 GB free)

OS X requires at least 9GB's of storage space. You can monitor available storage space by clicking your Apple menu  top left in your screen. From the drop down menu click: About This Mac > Storage.

Reply
User profile for user: John Galt
John Galt
User level: Level 10
156,800 points

Sep 19, 2016 10:22 PM in response to Jazztrpt43

"Cleaning" apps are scams. Excerpted from Effective defenses against malware and other threats:


Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.

  • Such products are very aggressively marketed. They are all scams.
  • They generally operate on the flawed premise that a Mac accumulates "junk" that needs to be routinely "cleaned out" for optimum performance.
  • Trial versions of those programs are successful because they provide the instant gratification of greater free disk space.
  • That increased space is the result of irreversible destruction of files, programs, or operating system components normally protected from inadvertent alteration or deletion. The eventual result will be unreliable operation, poor performance and random crashes that may not become evident for months or even years after their use, when updates to programs or OS X are eventually released.
  • Memory "cleaners" that circumvent OS X's memory management algorithms work by purging inactive memory contents to mass storage, which can only result in degraded performance and accelerated hardware failure.



To remove CleanMyMac 3 itself, use its Uninstaller module, followed by these additional steps:


Remove the file ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

  • To navigate to that file, copy and paste the following line into the Finder's Go menu > Go To Folder...

~/Library/LaunchAgents/

  • Locate the following file and drag it to the Trash:

    • com.macpaw.CleanMyMac3.Scheduler.plist

    • Then, open  (Apple menu) > System Preferences > Users & Groups > Login Items.
    • Select the item CleanMyMac3 Menu
    • Click the [—] (minus) button.
    • Restart your Mac.


    Beware that reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system. To recover from the effects of having used it to modify OS X, the additional software you require and the essential files you need, follow the applicable recovery procedure below:


    • If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
    • If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Use Time Machine to back up or restore your Mac.
      • The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new User Account whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
      • To erase and install OS X read How to reinstall OS X on your Mac.
        • Follow Step 2 to completely erase that Mac's internal storage: Disk Utility (El Capitan): Erase a volume.
        • Then, follow the procedure in Move your content to a new Mac.
        • When asked how you want to transfer your information, select Transfer from a Mac, Time Machine backup, or startup disk.
        • Under Select the Information to Transfer, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
      • Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.
      • "Non-essential software" is a broad category that includes but is not limited to third party "cleaning", "maintenance", and "anti-virus" products.



    3% Brother_MFC_7840W(2)


    If you were not printing anything at the time that report was generated, there may be a print job stuck in its queue. To address that possibility please read Resolve printer issues on your Mac - Apple Support.

    Reply

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    Mid 2011 Mac Mini running slow/lots of beachballs/hard drive searching&writing

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